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Troubleshoot your problems
Troubleshoot your problems
For most of your pains, noises on your call, hold music, we have a solution.
7 articles in this collection
Written by
Alexandra Guimaraes
and
Amy Murphy
Join a conference with VoIP - Computer Audio
You don't always need a phone to host or join a conference call. You can also use your browser Voice over IP (VoIP) or Computer Audio.
Written by
Alexandra Guimaraes
Updated over a week ago
Why is there a "Login required" instead of my Toll-Free number?
Toll-Free numbers and Premium Local numbers are hidden as they are charged at a slightly higher rate. Here's how you can see them!
Written by
Alexandra Guimaraes
Updated over a week ago
How to mute noise on my Conference Call? Why is my Conference Call echoing?
Hearing echo, feedback or crackling or background noise? Troubleshoot these problems thanks to our advice.
Written by
Amy Murphy
Updated over a week ago
Hold Music Filter
Activate our feature "Hold Music Filter" to improve Audio Quality by muting Hold Music playing into your conference.
Written by
Amy Murphy
Updated over a week ago
Who just joined my call?
The feature "Must require Name" forces your Guests to give their name before connecting to your call. Activate it to ensure Call security.
Written by
Amy Murphy
Updated over a week ago
Why is there Hold Music on my call?
Written by
Amy Murphy
Updated over a week ago
Organising a high profile call? Activate our Call Quality monitoring to avoid any disruption
Set up our Priority Line to get proactive monitoring of your call and avoid technical and user issues.
Written by
Amy Murphy
Updated over a week ago